Approved by the Ministry of External Affairs, New Delhi & UAE Embassy in India

How Additional Services in Document Attestation can enhance the Customer Satisfaction

With growing influx of travellers on foreign territory, requirements of Document Attestation are on rise today. And to make such services more effortless and responsive to all the applicants, various additional services are also brought into the practice by many service providers. Before highlighting these services, let’s catch a quick look on the significance of Document Attestation.

Attestation is the process of authenticating the correctness of a particular document issued by an entity/authority/board/institute with its official seal and signature. Document Attestation is an essential prerequisite today pertaining to visa issuance. Therefore, anyone travelling to a foreign country for academic, employment, business or any other purposes need to get their documents attested. The reason being, an attested document from the respective authority of a particular country/state further affirms the genuineness of the issued document, which further makes the entry or admission of an applicant to the visiting country more effortless. This is how attestation plays its part during the act of visa processing.  

Now let’s get back to the utility of additional services pertaining to attestation. As the name suggests, additional services are rendered in addition to the promised services, which can be availed in return of some additional charges (mostly). Many service providers make such services optional for the applicants, while some includes the same as a part of their regular services. The prime intent of catering additional services is to experience an enhanced customer satisfaction.

What are these services?

Additional services can be of different types. Depending on the service provider, the regulations of such services may also differ. Some of the commonly rendered additional services in attestation include:

SMS Service: To keep a regular tab on the go, the SMS service is quite handy today. By availing this service, applicants get a quick update on their document attestation process. The message is sent to the registered contact number of the applicant, which is followed by an automated e-mail message. Applicants can also avail this service in their preferred languages like Hindi and English.

Translation Service: This is an interesting service rendered by many attestation service providers in India. Translation is an act of converting one language into a different language without impacting the actual meaning and quality of the content. There are many countries where applicants need to submit a translated version of documents and Forms, which further rush them to avail this service. Translation service is thus an imperative part of Document Attestation.

Courier Service: Carrying all documents from one place to another in person is always time consuming. By availing this service, applicants can get their documents delivered in time without any fuss.

Printing and Photocopying Service: It is often observed that many applicants forget to carry the photocopies of certain documents, which lead them again to rush to any nearby photocopy centers. Apart from this, applicants may also be required to get a printed copy of certain valuable documents at the attestation centre.  By availing this service, applicants can limit their last minute hassles to a great extent.

These are some of the commonly offered additional services by different attestation service companies. In addition, services like State Attestation and Diplomatic Mission Attestation (Embassies /High Commissions/Consulates) are also included in the additional service categories of many service providers in India.